Do No-Show Fees Really Reduce No-Shows?
Lots of businesses have no-show or late cancellation fees for their appointments. But do they really reduce no-shows? The short answer is yes, but at what cost? Adding no-show fees does cut down on the no-shows but it can be offputting to customers and negatively affect the customer relationship. A study shows that having a no-show policy does in fact… Read More »Do No-Show Fees Really Reduce No-Shows?